A practical lead-response and follow-up system for HVAC, plumbing, roofing and electrical businesses.
$27 ONE-TIME
A potential customer calls while everyone is busy.
An online inquiry sits unanswered.
A quote is sent but nobody consistently follows up.
Past opportunities are never revisited.
The Palemia Lead Recovery System gives your team a repeatable process for handling these opportunities.
A step-by-step process for handling new inquiries from first contact through booking and follow-up.
Ready-to-customize responses for business hours, after-hours inquiries and urgent situations.
Structured follow-up for website, Google, Facebook, referral and other leads.
A multi-touch process for estimates that haven't received a decision.
Responses for: "Your price is too high." "I'm getting other quotes." "I need to talk to my spouse." "We're going to wait." "Another company quoted less." "I'll call you back."
Dedicated guides for HVAC, plumbing, roofing and electrical.
Track lead, source, service, response, appointment, estimate, estimate value, follow-up, won/lost, revenue.
Use your actual lead volume, job value and conversion assumptions to model different scenarios.
Ready-to-customize prompts for lead responses, estimate follow-up, objections, customer questions, technician summaries and reactivation.
Define business hours, services, service area, FAQs, qualification questions, scheduling rules, escalation rules and after-hours handling.
Examples for: no cooling, no heat, repair, replacement, maintenance, system age, urgency.
Examples for: active leak, drain blockage, no water, water heater, sewer, urgency.
Examples for: active leak, repair, replacement, storm damage, roof age, insurance involvement.
Examples for: power outage, breaker issues, installation, panel work, safety escalation, estimate requests.
The 30-Minute Quick Start.
Choose the services you want to prioritize.
Customize your missed-call and new-lead messages.
Set your follow-up schedule.
Enter active leads and estimates into the tracker.
Schedule the next action for every open opportunity.
Every home-service business is different. Palemia does not guarantee a specific number of bookings, jobs, revenue, or conversion improvement.
This system gives you tools to build a more consistent lead-response and follow-up process and measure the results in your own business.
$27ONE-TIME
Simple, secure checkout.
Palemia